Whiskers Cats Bone China Mug

Fine bone china is beautifully delicate yet durable, and with a little care, your mug will stay looking lovely for years to come.

Temperature & Use

• Avoid sudden or extreme temperature changes, which can cause fine china to crack.
• We recommend warming your mug before use and allowing freshly boiled water to cool slightly before pouring.
• Never place your mug directly over a flame or use it for cooking.

Cleaning & Care

• Our white-handled bone china mugs are dishwasher safe, although gentle hand washing is recommended to help preserve the colourful design.
• Use warm water, mild washing-up liquid and a soft cloth or sponge.
• Avoid abrasive cleaners, scouring pads or harsh scrubbing.
• For stubborn tea or coffee stains, soak in warm, soapy water before gently washing.

Our beautiful bone china mugs combine colourful, original artwork with the delicate elegance of fine china. Featuring Michelle's distinctive hand-illustrated designs, expertly printed in the UK on the Isle of Wight, each mug brings a little extra colour and personality to your daily tea or coffee break.

Crafted from fine bone china, these mugs are wonderfully lightweight yet durable, with a delicate rim, smooth white interior and classic white handle. Perfect for everyday use, they also make stunning gifts for birthdays, housewarmings or anyone who loves colourful, unusual homeware.

DETAILS

• Capacity: 13oz / approx. 385ml
• Material: Fine bone china
• Dimensions: Approx. 90mm high × 86mm diameter
• Overall width including handle: Approx. 120mm
• Classic white handle and interior

MATERIALS & CARE

• Dishwasher safe
• Avoid sudden or extreme temperature changes
• Do not use abrasive cleaners or scouring pads
• Gentle hand washing recommended to preserve the design

FEATURES

• Original hand-illustrated Bean and Bemble designs
• Designed in Yorkshire
• Printed in the UK on the Isle of Wight
• Lightweight, durable fine bone china
• Mug manufactured overseas

Bean and Bemble products are stocked either in our West Yorkshire Studio, or handmade to order locally*.  We are a small team and work as hard as we can to dispatch your order as quickly as possible.

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INTERNATIONAL SHIPPING (Deliveries outside the United Kingdom)

IMPORTANT:  Customers will be responsible for any import duties and local taxes.

RETURNS:

For items other than those indicated below, if for any reason you are not completely satisfied with your online purchase and wish to return it for a refund, please ensure that the goods are returned in perfect saleable condition, in their original packaging, and with invoice as proof of purchase within 14 days of receipt to:  Bean and Bemble, 20 Market Street, Hebden Bridge, West Yorkshire, HX7 6AA.

Our returns policy lasts 14 days.  If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If a personalised print arrives with the wrong information where the customer has emailed the wrong details, we will re-print for 30% less than the original cost price.  If we have made a mistake with the spelling or details on the print, please let us know and we will re-print it for free.  If the item does not arrive, please let us know ASAP via the contact page or email.

Several types of goods are exempt from being returned:

NON-RETURNABLE ITEMS:

Products that have been “Handmade to Order” or "Printed to Order", unless faulty - if you are concerned about colour matching, please contact us to discuss this before placing your order and we can try arrange for a colour sample to be sent out.  We cannot guarantee products will look exactly as you see on screen due to colour calibration differences.

MOBILE PHONE CASES:

With so many models and sizes of phone cases on offer, we make each case to order and they are therefore not returnable unless faulty. Returns are not accepted if you’ve ordered the wrong size case. If you realise you’ve ordered the wrong size, please let us know and we'll do our best to help. If you’re unhappy with your phone case for any reason at all, please get in touch by emailing hello@beanandbemble.com.

GIFT CARDS

Downloadable products

To complete your return, we require a receipt or proof of purchase.  Please reply to your confirmation email letting us know what and why you would like to return a product(s) before sending it back.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition, is damaged or missing parts for reasons not due to our error or our carriers error.

Any item that is returned more than 14 days after delivery

REFUNDS (If applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (If applicable):

If you haven’t received a refund yet, first please check your bank account again.

Next, please contact your bank or credit card company.  There is often some processing time before a refund is completed.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@beanandbemble.com and we will look into the issue.

FAULTY GOODS

We inspect all our products thoroughly before dispatch and have high quality control.  However, if you have received your order and an item is faulty or appears to have been damaged in transit, please contact us within 14 working days of receiving the item so we can arrange for a replacement.

EXCHANGES (If applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at hello@beanandbemble.com and we will exchange your item providing we have stock.

SHIPPING:

To return a product, please email us request our return address if you do not have it.

Unless defective, the buyer is responsible for paying for the shipping costs for returning the item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Please note that Bean and Bemble cannot assume any responsibility for return packages that are lost, stolen, or mishandled, so please ensure you choose a tracked and signed-for service to return your items and retain the tracking numbers for reference.

OUR BONE CHINA MUGS

Our mugs are crafted to combine elegance and quality. The mugs themselves are made in China, a choice driven by the need to source bone china at a standard of durability and finish that meets our requirements. While we cannot comment on the specific sustainability practices of their overseas production, we remain committed to ethical and responsible practices wherever we have control.

The designs are sublimation printed in the UK by a small, family-run photographic printing business on the Isle of Wight. This ensures exceptional quality and precision in every mug. We are proud to work with a local business that values craftsmanship and attention to detail.

The inks used in the printing process are OEKO-TEX certified. This certification guarantees that the inks are free from harmful substances and meet strict environmental and safety standards, making them safe for use and better for the planet. OEKO-TEX certification also reflects our commitment to supporting responsible and sustainable manufacturing practices wherever possible.

While we strive to improve and adapt, we aim to transition to fully UK-made mugs in the future as demand for this product line grows. This is part of our ongoing effort to reduce our carbon footprint and support local manufacturing.