LEAD TIMES

Stock items - Usually dispatched next working day.

Made to order - Lead times will be stated on individual product pages.

POSTAGE COSTS

After much experimentation and deliberation, we now use a combination of Royal Mail and Evri for the majority of orders.  Larger orders are usually sent using a courier.  All parcels are sent well packaged to avoid damage.  In the unlikely event that your item(s) arrive in an unsatisfactory condition, please contact us urgently so we can investigate.  We will send your items beautifully wrapped and plastic-free in brown cardboard boxes.

Our delivery charges are based on the weight of your order.  In stock items are usually dispatched within 24 to 48 hours of the order being placed.  Please see specific delivery prices and lead times below.  Postal costs are based on the total weight of your order.  As a small business, unfortunately we are unable to offer free delivery on all orders, although on sale items and at certain times we do offer this as a special incentive.

FREE EXPRESS UK SHIPPING ON ORDERS OVER £175

UK STANDARD DELIVERY (delivery in 2 - 4 working days)

£3.95 up to 2kg

£6.95 over 2kg

NEXT DAY DELIVERY (delivery in 1-2 working days to most UK destinations - we aim to dispatch "next day" orders on the same day, but at busier times this is not always possible)

£5.95 up to 1kg

£9.95 over 2kg

IMPORTANT: Orders including cushions, napkins, art prints and other made-to-order products.  Due to the fact that these bespoke items are not printed and made in our studio, your order may arrive in separate packages and on different dates.  If you have any questions regarding this or anything else, please send an email to hello@beanandbemble.com to discuss before placing your order.  Lead times can be found on each individual product listing.

INTERNATIONAL DELIVERY (DELIVERY OUTSIDE THE UNITED KINGDOM)

We now offer international shipping, with the exception of Europe - due to serious issues with import charges, we have temporarily turned off European shipping, please order HERE - from our Etsy shop instead if you are a customer in Europe - apologies for the inconvenience.  Prices start at £10 and vary by both location and order weight.  We use a tracked service for your peace of mind, this isn't the cheapest option but it is the safest. Our website will calculate shipping costs at the checkout stage.  If you experience any issues with this please let us know by emailing hello@beanandbemble.com.  We are also happy to post to an Aramex / Shop and Ship address if the postal service in your location is unreliable.
IMPORTANT:  Customers will be responsible for any import duties and local taxes.
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OUR PACKAGING AND THE ENVIRONMENT

We try to be as environmentally friendly as possible.  We only use cardboard packaging and paper / cardboard envelopes, with brown paper tape and white tissue paper.  Our coasters are packed in recyclable card boxes.  Our greeting cards are packed with either a plastic free tab, or in compostable cellophane sleeves.  We ask kindly that you please try to recycle or reuse any plastic packaging you may receive, or otherwise please recycle it.  Wholesale or bulkier orders will often be dispatched in packaging reused from orders we receive ourselves.  They may not be pretty on the outside, but we ensure you that the products inside will be gorgeous :)   Sometimes we will reused bubblewrap etc for larger orders, but this is the only exception to our plastic free rule.