Illustrated Greeting Card Chica Camellia Navy
Blank inside and easy to write on and supplied with a premium quality crisp white envelope.
Card measures 148mm x 148mm
Envelope measures 155mm x 155mm
FSC certified
ECF bleached
Recyclable
Wood-free
Made in the UK
LEAD TIMES
Stock items - Usually dispatched next working day.
Made to order - Lead times will be stated on individual product pages.
POSTAGE COSTS
After much experimentation and deliberation, we now use a combination of Royal Mail and Evri for the majority of orders. Larger orders are usually sent using a courier. All parcels are sent well packaged to avoid damage. In the unlikely event that your item(s) arrive in an unsatisfactory condition, please contact us urgently so we can investigate. We will send your items beautifully wrapped and plastic-free in brown cardboard boxes.
Our delivery charges are based on the weight of your order. In stock items are usually dispatched within 24 to 48 hours of the order being placed. Please see specific delivery prices and lead times below. Postal costs are based on the total weight of your order. As a small business, unfortunately we are unable to offer free delivery on all orders, although on sale items and at certain times we do offer this as a special incentive.
FREE EXPRESS UK SHIPPING ON ORDERS OVER £175
UK STANDARD DELIVERY (delivery in 2 - 4 working days)
£3.95 up to 2kg
£6.95 over 2kg
NEXT DAY DELIVERY (delivery in 1-2 working days to most UK destinations - we aim to dispatch "next day" orders on the same day, but at busier times this is not always possible)
£5.95 up to 1kg
£9.95 over 2kg
IMPORTANT: Orders including cushions, napkins, art prints and other made-to-order products. Due to the fact that these bespoke items are not printed and made in our studio, your order may arrive in separate packages and on different dates. If you have any questions regarding this or anything else, please send an email to hello@beanandbemble.com to discuss before placing your order. Lead times can be found on each individual product listing.
INTERNATIONAL DELIVERY (DELIVERY OUTSIDE THE UNITED KINGDOM)
OUR PACKAGING AND THE ENVIRONMENT
RETURNS:
For items other than those indicated below, if for any reason you are not completely satisfied with your online purchase and wish to return it for a refund, please ensure that the goods are returned in perfect saleable condition, in their original packaging, and with invoice as proof of purchase within 14 days of receipt to: Bean and Bemble, 25 Archbell Avenue, Brighouse, West Yorkshire, HD6 3SU
Our returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
If a personalised print arrives with the wrong information where the customer has emailed the wrong details, we will re-print for 30% less than the original cost price. If we have made a mistake with the spelling or details on the print, please let us know and we will re-print it for free. If the item does not arrive, please let us know ASAP via the contact page or email.
Several types of goods are exempt from being returned:
NON-RETURNABLE ITEMS:
Products that have been “Handmade to Order” or "Printed to Order", unless faulty - if you are concerned about colour matching, please contact us to discuss this before placing your order and we can try arrange for a colour sample to be sent out. We cannot guarantee products will look exactly as you see on screen due to colour calibration differences.
Gift cards
Downloadable products
To complete your return, we require a receipt or proof of purchase. Please reply to your confirmation email letting us know what and why you would like to return a product(s) before sending it back.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error or our carriers error.
Any item that is returned more than 14 days after delivery
REFUNDS (If applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (If applicable):
If you haven’t received a refund yet, first please check your bank account again.
Next, please contact your bank or credit card company. There is often some processing time before a refund is completed.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@beanandbemble.com and we will look into the issue.
FAULTY GOODS
We inspect all our products thoroughly before dispatch and have high quality control. However, if you have received your order and an item is faulty or appears to have been damaged in transit, please contact us within 14 working days of receiving the item so we can arrange for a replacement.
EXCHANGES (If applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at hello@beanandbemble.com and we will exchange your item providing we have stock.
SHIPPING:
To return a product, please email us request our return address if you do not have it.
Unless defective, the buyer is responsible for paying for the shipping costs for returning the item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Please note that Bean and Bemble cannot assume any responsibility for return packages that are lost, stolen, or mishandled, so please ensure you choose a tracked and signed-for service to return your items and retain the tracking numbers for reference.
The paper we use is made of wood from trees harvested from a sustainable forestry environment. These trees are immediately replaced with saplings which, in 20 years’ time, will be harvested once again. Our printing company pay a premium to ensure their energy is supplied from 100% renewable sources and even have a large bank of solar panels. Their considerable efforts have been recognised by the industry gold standard Environmental Management System ISO 14001:2015 accreditation.
OUR PACKAGING
- FSC Certified, acid free tissue paper or paper "bubble wrap" will be used to wrap all of our products.
- Kraft tape which is fully recyclable and free from animal products.
- Biodegradable and Compostable cello bags which are made from vegetable starch.
- Recyclable cardboard envelopes or boxes.
- Sometimes for larger orders, we will reuse packaging.
