LEAD TIMES ON OUTDOOR CUSHIONS

Our outdoor cushions are handmade to order in London, UK.  The aim is to ship all orders within 7 working days.

Note for UK orders:  If your order with us contains other products, these will be shipped separately to your outdoor cushions.

Note for International orders:  If your order with us contains other products, the whole order will be shipped together within 7-10 working days.

STANDARD POSTAGE COSTS

To ensure safe delivery of your items, we send all parcels via Royal Mail or Parcelforce.  For orders over £30 in value, we will usually use a signed for service.  This does mean postage costs are sometimes higher, but as all our items are handmade and very special to us, we would hate for anything to go missing or be damaged.  All parcels are sent well packaged to avoid damage.  In the unlikely event that your item(s) arrive in an unsatisfactory condition, please contact us urgently so we can investigate.

Our delivery charges are based on the weight of your order.  In stock items are usually dispatched within 24 to 48 hours of the order being placed.  Please see specific delivery prices and lead times below.  Postal costs are based on the total weight of your order.  As a small business, unfortunately we are unable to offer free delivery on all orders, although on sale items and at certain times we do offer this as a special incentive.

FREE STANDARD UK SHIPPING ON ORDERS OVER £175

£1.50 - Orders under 100g. (ie. greeting cards)

£1.95 - Orders between 100g and 250g (ie. Single pocket mirrors / greeting cards / wrap)

£2.95 - Orders up to 500g in weight

£3.95 - Orders up to 1kg in weight

£7.95 - Orders over 2kg in weight, including those with heavy or bulky items such as placemat sets

EXPRESS POSTAGE

£8 - Orders up to 2kg in weight

£12 - Orders up to 4kg in weight

£16 - Orders up to 20kg in weight, including those with heavy or bulky items such as placemat sets

IMPORTANT: Orders including cushions, napkins, art prints and other made-to-order products.  Due to the fact that these bespoke items are not printed and made in our studio, your order may arrive in separate packages and on different dates.  If you have any questions regarding this or anything else, please send an email to hello@beanandbemble.com to discuss before placing your order.  Lead times can be found on each individual product listing.

LEAD TIMES

 

Stock items - Cards & Wrap, Melamine Placemats, Coasters and Chopping Boards, Cosmetic Bags, Aprons and Tea Towels - Usually dispatched within 1-2 working days.

INTERNATIONAL DELIVERY (DELIVERY OUTSIDE THE UNITED KINGDOM)

We now offer international shipping.  Prices start at £10 and vary by both location and order weight.  We use a tracked service for your peace of mind, this isn't the cheapest option but it is the safest. Our website will calculate shipping costs at the checkout stage.  If you experience any issues with this please let us know by emailing hello@beanandbemble.com.  We are also happy to post to an Aramex / Shop and Ship address if the postal service in your location is unreliable.
IMPORTANT:  Customers will be responsible for any import duties and local taxes.
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OUR PACKAGING AND THE ENVIRONMENT

We try to be as environmentally friendly as possible.  We only use cardboard packaging and paper / cardboard envelopes, with brown paper tape and white tissue paper.  Our coasters are packed in recyclable card boxes.  Our greeting cards are packed with either a plastic free tab, or in compostable cellophane sleeves.  We ask kindly that you please try to recycle or reuse any plastic packaging you may receive, or otherwise please recycle it.  Wholesale or bulkier orders will often be dispatched in packaging reused from orders we receive ourselves.  They may not be pretty on the outside, but we ensure you that the products inside will be gorgeous :)